Play responsibly: help lines, limits and warning signs

Signs worth acting on

• Spending more time or money than you planned, more than once
• Borrowing, or dipping into bill money, to keep playing
• Playing down to friends or family how much you play
• Feeling low, anxious or angry after a session
• Needing bigger stakes to feel the same buzz
• Promising yourself to stop and then starting again

Springbok's own limits and self-exclusion

1. Contact support

   Use live chat on the site or in the lobby, or email help@springbokcasino.co.za.

2. Ask for the tool you want

   Springbok's responsible gaming page offers daily or monthly deposit limits, and self-exclusion for a period you choose, with one month as the shortest. Responsible gaming page

3. Keep the confirmation

   Save the chat transcript or the email reply, so you know what was set and from which date.

Budget before you play

• Pick a monthly amount you could lose without missing anything that matters
• Ask Springbok to make that amount your deposit limit, so it holds when you are tempted
• Set a time limit and a phone alarm before you open the lobby
• Leave when the budget is gone; never top up to win it back
• Treat play as entertainment you pay for, never as a way to earn money

Free help in South Africa

The NRGP line is run by the South African Responsible Gambling Foundation, and family members can get support too. If you are thinking about harming yourself, call SADAG's Suicide Crisis Helpline on 0800 567 567 now.